Below you can find an example of our settlement agreement

SETTLEMENT AGREEMENT 

This Agreement is made the [ENTER DAY IN WORDS] day of [ENTER MONTH IN WORDS] [ENTER YEAR IN NOS. (4 DIGITS)]

Between [ENTER PROPERTY PROVIDER LTD CO NAME AND COMPANY] of [ENTER PROPERTY PROVIDER ADDRESS AND POSTCODE], company number [ENTER COMPANY NUMBER].

(“The Company “)

And 

[ENTER LEAD CLIENT NAME(S) AND ADDRESS(ES) HERE]

(“The Customer”) 

WHEREAS;

1. A dispute has arisen between The Company and The Customer(s) regarding a booking reference [ENTER REFERENCE NO. HERE] for a stay at [ENTER PROPERTY ADDRESS & POSTCODE HERE] (“The Property”) between [ENTER CHECK-IN DATE] and [ENTER CHECK-OUT DATE] brief particulars of which are as follows:

[ENTER HERE A DESCRIPTION OF THE ISSUE(S) TO BE RESOLVED AND AGREED BY THIS DOCUMENT]

2. The parties have negotiated a settlement of the dispute on the following terms:

IT IS AGREED;

1. {IF APPLICABLE} The Customer/The Company {DELETE AS APPLICABLE} will pay the sum of £[ENTER SUM AGREED HERE] to The Customer/The Company {DELETE AS APPLICABLE} within [ENTER NO. OF DAYS IN WORDS HERE] days of the signing hereof in full and final settlement of the dispute without any admission of liability whatsoever.

The sum of £[ENTER AMOUNT] will be returned by The Company/The Customer {DELETE AS APPLICABLE} and The Customer agrees that following this payment, their security deposit has been deemed paid in full. 

The Company agrees to pay £[INSERT SUM HERE] by way of compensation for the loss of amenities etc as detailed above. {INSERT IF APPLICABLE}

2.(i) The terms of this agreement are confidential to the parties and it is agreed that  neither party shall disclose (whether verbally or in writing, or electronically on social media or other means of communication, known and used now or in the future) to any person, company, business entity or other organisation whatsoever any of the terms or details of the issues in this agreement, or of the contract and booking details in general, nor publish or cause to be published (or have published or caused to be published ) by such means any derogatory or disparaging statement regarding the circumstances of the dispute or the contract or the booking details in general in relation to The Company, (including its officers, employees and agents) or any Associated Company, which is intended to or which might be expected to damage or lower their reputation.

Any breach of this clause will enable the party affected to pursue the party in breach for compensation, damages and full economic and consequential loss, including, but not limited to, loss of reputation, together with costs;

   (ii) the parties agree that The Company has entered into the terms of this agreement in reliance on the terms of clause 2(i) above and that in the event of any breach thereof any payments made to The Customer in breach under the terms of this agreement must be immediately repaid by The Customer to The Company and will be recoverable by The Company as a debt. Furthermore, should The Company have entered into an agreement for a reduced settlement of The Company’s claims, then the full sum of the claim will also become immediately repayable by The Customer and be recoverable by The Company as a debt;

  (iii) the parties will be permitted to disclose details of this agreement only for the purpose of seeking legal advice, or to the proper authorities as required by law, or to any person, company, business entity or other organisation which is engaged in publishing material or hosting material online to be viewed which infringes 2(i) above with a view to the removal and retraction of such material;

(iv) the parties agree that the person or persons signing as The Customer are signing on behalf of all and any individuals who were a member of the group staying at The Property on the above-referenced booking dates and that the person or persons signing have the permission and agreement of all said group members to sign this agreement and in doing so are binding all the group members into this agreement. Said group members are therefore bound by the terms of the agreement including clause 2(i) above. 

3. This agreement shall be governed by and construed in accordance with the laws of England and Wales whose courts shall have exclusive jurisdiction. 

4. This settlement agreement is signed by both parties in full and final settlement of the dispute.

Signed:                                                        Company Officer for [ENTER LTD CO NAME]

Signed:                                                        Customer  1

                                                                    Customer 2     etc.